Shipping information
At Vero Amsterdam, you benefit from free shipping within the Netherlands and Belgium – always, with no minimum order amount.
Processing time
Once your order is placed, we start working on it immediately.
The average processing time is 1 to 2 business days, depending on the product type and the location of our supplier or studio.
Delivery time
After processing, your order will be shipped. The average delivery time is 5 to 10 business days.
We work with carefully selected partners and ship directly from studios or warehouses worldwide. As a result, delivery times may vary per product.
Note: During holidays or peak times, delivery times may vary slightly.
Delays
Vero Amsterdam is not responsible for delays caused by:
• Incorrect or incomplete address details
• Customs inspections or import restrictions
• Unforeseen circumstances with postal or courier services
Experiencing a delay? Feel free to contact us – we are happy to help.
Undelivered packages
Is your package returned because the address is incorrect or it was not picked up?
Additional shipping costs may be charged for redelivery.
Questions?
Do you have questions about the delivery of your order?
Feel free to contact us via info@veroamsterdam.nl – our team is ready to help you.